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February 23rd, 2010

How to use Twitter to get Feedback

Posted by Jens Topics: Resources

Yesterday, a friend called me while I was at work. He asked me if I wanted to join him and watch Shutter Island later on. At the time, I wasn’t sure. I told him I’d call him back.

The reason I wasn’t sure, was that I didn’t know anything about the movie. So, before letting him know my decision, here’s what I did.

First, I watched the trailer at Apple, then, I published a tweet. I wanted feedback, from people who had watched the movie. The trailer was cool, but I’ve watched a lot of cool trailers for really bad movies.

The tweet was short. It said something like. Have you watched Shutter Island? If you have, what did you think?

That’s one of the reasons why I think Twitter is such a powerful tool. Whatever I ask, in just a few minutes, I receive response from people with their answers. I’ve fixed my iMac this way, and I have received dinner tips this way.

If you are looking for feedback, I can’t think of a better way to get it than to use Twitter. The reason is that even though you might not have that many followers, a lot of people are using Twitter search, and if you tweet about popular topics (like Shutter Island), a lot of people might read your tweet and reply to it.

If you have questions, if you want feedback, use Twitter.

There are two ways to do this.

Just ask the questions. Send a regular tweet and ask the questions, and you’ll get the feedback as regular tweets. This is great for open questions, and when you want people to write what’s on their minds.

The other way is to use polls. There are many benefits of running polls on Twitter. Polls are great for feedback, especially if you’re not looking for complex answers, and when you have specified what the answers are. You can even get comments on the polls, comments that can be a lot longer than 140 characters.

Here are some of the services you should consider using:

- PollDaddy
- StrawPoll
- twtpoll
- POLLpigeon
- Poll Your Followers
- Polls.tw

Oh, I almost forgot. I received feedback that Shutter Island is definitely a movie that I should watch. It didn’t happen yesterday, I decided to go skiing instead. A decision Twitter didn’t have any impact on.

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View Comments to “How to use Twitter to get Feedback”

  1. jangeronimo says:

    Yeah, I can see many practical uses for Twitter. If you're new at a city you can get recommendations from for the best restaurants, hotels, car rentals from people in the know – people you can trust because they are your online buddies as well as heir rep online. This is why I think the major search engines have made room for social media search in their algorithm.

  2. Yes, there are many practical uses of Twitter. I know what I'm going to do in October, when I'm going to spend four days in Madrid Spain (a place I haven't been before).

    I'm going to send tweets every fifteen minutes asking questions about restaurants and places to visit :)

  3. jangeronimo says:

    What an exciting life you lead. If you ever make a side trip to Pamplona,
    please don't tweet while running with the bulls. Or maybe you should and
    write about it. Ahehehe

    Madrid. A city that knows how to have a good time. Enjoy!

  4. My first time here on your new Twitter blog… Twitter is indeed a powerful marketing tool. Looking forward for more future post… Bdw, I'm getting a “Page Not Found” error from your post at slymarketing… The blog post that will direct readers to this twitter blog..

  5. Thanks a lot. By the way, is it the post called “I almost forgot to tell you the news”?

  6. I'm really looking forward to my trip to Madrid, I have been to Spain a couple of times before, but never Madrid. I'm not sure about the weather in October, but hopefully it's a lot warmer than Norway :)

    I think I'll stay away from Pamplona :)

  7. Yeah… I forgot to mention… The post has a broken link.

  8. Twitter is only a powerful tool if used properly, which you have. You asked a question, you engaged your followers in a discussion. Too many just use it to post “buy my stuff, look at me” and by doing that miss any of the benefits to be had.

  9. You are absolutely right. I receive a lot of tweets about things to buy, and for some, it seems that's all that they are using twitter for. They have missed the point entirely.

  10. Thanks a lot. I believe I have fixed it now.

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